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Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
Managing members
Managing owners and moderators
Managing topics and messages
Managing hashtags
Activity log
Notifications about group activity
Storage space
Integrations
Subgroups
Donations and sponsorships
Pinning topics and wiki pages
Locking and unlocking groups and subgroups
Banning or unbanning domains
Upgrading or downgrading groups
Groups.io billing
Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages
- Help Center
- Group Owners Manual
- Desktop browser: In the left menu on the group’s website, click Admin to display the submenu.
Mobile browser: At the bottom of a group page, tap the More icon, then select Admin on the More menu. - On the Admin submenu, select the applicable entry. If your group is a:
- Free group: Select Upgrade.
- Premium or Enterprise group (or parent group if it has subgroups): Select Billing.
- Subgroup: Select Usage.
Restriction: In the Groups.io mobile app, the Upgrade, Billing, and Usage entries are not available due to the rules imposed by the Apple App Store and Google Play. Therefore, on a mobile device, you must use a browser, not the app, to see those entries.
The resulting Billing page shows your plan, its storage limit, and the amount of storage space your group is currently using. For a subgroup, the Usage page shows the subgroup’s storage limit and current usage. Each subgroup has the same amount of allotted storage space as its parent group.
Tip: You can also view your group’s current space usage by entering this URL in your browser (substituting your group’s name for groupname): https://groups.io/g/groupname/usage
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Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
Managing members
Managing owners and moderators
Managing topics and messages
Managing hashtags
Activity log
Notifications about group activity
Storage space
Integrations
Subgroups
Donations and sponsorships
Pinning topics and wiki pages
Locking and unlocking groups and subgroups
Banning or unbanning domains
Upgrading or downgrading groups
Groups.io billing
Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
Terms
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages