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- Help Center
- Group Members Manual
Restriction: This feature is available only in Premium groups, Enterprise groups, and legacy Free groups.
Note: Only the poll’s creator, a group owner, or a group moderator with the Edit Archive permission can close or reopen polls.
Closing a poll
To close a poll so that votes are no longer accepted:
- Locate and open the message for the poll that you want to close.
- On the poll’s page, click or tap More at the lower right.
- In the popup menu, select Edit Poll.
- If desired, enter a statement about why you are closing the poll.
- Go to the bottom of the page and click or tap the Close Poll button.
Note: When you view the Polls page, an x icon appears to the left of polls that are closed. The icon appears only on that page.
Tip: If you do not need to edit the text of a poll when you close it, you can use this “shortcut” method to close the poll:
- On the Topics page or Messages page, click or tap the top left button (which is labeled Topics or Messages, depending on which view you are in) and select Polls from the dropdown menu.
- In the resulting list of polls, select the one you want to close.
- Click or tap the down arrow next to the desired poll and select Close from the dropdown menu.
Reopening a poll
To reopen a closed poll:
- Locate and open the message for the closed poll that you want to reopen.
- On the poll’s page, click or tap More at the lower right.
- In the popup menu, select Edit Poll.
- If desired, enter a statement about why you are reopening the poll.
- Go to the bottom of the page and click or tap the Reopen Poll button.
Tip: If you do not need to edit the text or options of a poll when you reopen it, you can use this “shortcut” method to reopen the poll:
- On the Topics page or Messages page, click or tap the top left button (which is labeled Topics or Messages, depending on which view you are in) and select Polls from the dropdown menu.
- In the resulting list of polls, select the closed poll that you want to reopen.
- Click or tap the down arrow next to the desired poll and select Reopen from the dropdown menu.
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Introduction to Groups.io for group members
Joining or leaving groups
Groups.io accounts
Group subscription and notification preferences
Groups.io home pages
Content stored at group websites
Visiting your groups' websites
Topics and messages
Hashtags
Web features
Sponsoring groups to help cover their hosting costs
Responding to donation requests
Terms
Understanding Groups.io accounts
Creating a Groups.io account
Logging in to your account
Displaying your account settings
Customizing your account profile and group profiles
Setting, changing, or deleting your password
Account preferences
Changing your email address
Adding email aliases
Recovering your account if you enter an incorrect email address
Merging accounts
Exporting your account data
Reviewing your group donation and payment history
Dealing with bouncing accounts
Reviewing logins for other services
Logging out of your account
Deleting your account
Setting or changing your social login preference
Setting your language, time, and date display preferences
Setting your preferred text editor
Setting dark mode
Setting the number of items to show on group web pages
Setting up or disabling 2FA
Seeing copies of your own messages that you email to groups
Viewing topics and messages on group websites
Controlling how much email you receive from a group
Checking your email delivery history for a group
Using email to send or reply to group messages
Using the group's website or app to post new topics or reply to existing messages
Using the Like feature
Searching for messages in the archive
Reposting messages
Editing the content of messages in the archive
Deleting individual messages
Reporting messages to moderators or Groups.io Support
Responding to a "You have been removed because of reported spam" message from Groups.io
Downloading a group's message archive
Message digests and summaries
Message footers